IBM ViaVoice Pro USB Edition Description:

IBM ViaVoice Pro USB Edition review:3 stars (Software ok, support, terrible) - If I were going to rate the software alone, it would be a four. However, you had better not have any problems with it, as the support is non-existent. When I reluctantly agreed to pay for support and asked for help, they never got back to me. 5 stars (Fantastic) - I see on this site that most people did not like this product. Well, I did. At first it was a dissapointment, but after I did lots of voice testing and corrections, it was great. No hands are needed and it is relitivley fast. Great Buy.1 stars (Crashes, crashes, crashes - DO NOT BUY) - Installed ViaVoice 10 in Windows XP Pro...And sometimes it opens and sometimes it doesn't. Mainly doesn't.Then I find this...via Google..Problem:After launching Dragon or ViaVoice and clicking a link in one of the menus, the system locks up or freezes. Other symptoms include Dragon NaturallySpeaking's Select-and-Say or ViaVoice's dictation and commands fail in Microsoft Office XP applications, such as Word and Microsoft Outlook.Cause:Microsoft Office XP's "Alternate User Input" installs a background process called CTFMON.exe which can interfere with Dragon or ViaVoice. The following information was taken from the Microsoft website:"...Ctfmon.exe monitors the active windows and provides text input service support for speech recognition, handwriting recognition, keyboard, translation, and other alternative user input technologies...."And you can get NO, repeat, NO, help from ScanSoft.DO NOT BUY!